Terms and Conditions
The term "Company" shall mean Incell World UK Ltd or representatives.
The term "Customer" shall mean any person, firm or company who purchases goods or services from the Company.
These conditions apply to and are deemed to be incorporated in all orders, contracts, quotations and tenders for the supply and sale of goods or services by the Company.
These conditions supersede any terms and conditions contained in any Customer's order unless otherwise agreed in writing by the Company.
Orders placed will be charged at prices current at the time of delivery.
VALUE ADDED TAX:
All prices quoted are exclusive of Value Added Tax unless otherwise stated.
The quickest way to place your order and speed up dispatch is to order via email or Skype. We also accept orders by telephone on 020 88435173.
Our hours of operation are 10:00am to 7:00pm Monday to Friday and 11:00am to 4:00pm Saturday.
We are closed on Sundays and Bank Holidays.
It is the duty of the Customer to order the correct part. The company shall deliver the product ordered and accepts no responsibility for inaccurate advice supplied by a third party to the customer in the identification of the part required, whether through commercial recommendation or technical diagnosis.
OUT OF STOCK ITEMS:
In the unlikely event of products not being available for same day dispatch, the company will notify the customer via email on the day the order is received and they shall have the right to cancel or change their order accordingly, for example we will order the item from the manufacturer, however there will be no control over the delivery lead time as this is dependent upon the individual manufacturers.
The Company will not accept any goods returned to them from a customer without prior consent and a valid goods return reference.
When the goods are returned the original delivery note number or invoice number must be quoted supported by the goods return reference.
All costs incurred in returning the parts to the company are to be borne by the Customer. Goods accepted for return, in a resalable condition will be subject to a restocking charge, to be determined upon inspection and notified to customers via email. For more detail information please contact your account manager.
PARTS CLAIMED TO BE FAULTY AND REQUIRE REPLACEMENT UNDER MANUFACTURERS WARRANTY.
Such items must be returned to the Company together with the original invoice and goods return reference. The Company will return the product to the Manufacturer for inspection/testing. If the item is found to be faulty and the manufacturer agrees to credit, the Company will raise the appropriate credit to the Customer account.
DESCRIPTION AND QUALITY:
Illustrations, descriptions, weights, and technical data in any of the Company's catalogues whether in paper or electronic format, price lists and statements (written, or oral) made by any representative of the Company are provided to give Customers an approximate picture and description only and do not form the basis of any contractual liability. No warranty or condition that the article shall accord with such illustration, description or statement is to be implied and any warranty or condition capable of or arising is hereby excluded.
Designs of goods are subject to alteration without notice.
All quotations given and sales made are upon the condition that although goods supplied are of sound commercial quality and are fit for purpose, the Company accepts no liability as to their suitability for any purpose other than that specified in writing by the Customer at or prior to the time of sale.
LIMITATION OF LIABILITY:
The Company shall not be liable in any circumstances to the Customer whether by way of indemnity or by reason of breach of contract or negligence or of breach of statutory duty or otherwise for loss or damage of any kind, whether direct, indirect or consequential.
The undertaking as to title in Section 12 of the Sale of Goods Act, 1979 is not excluded.
Where the Customer deals as Consumer (as defined in Section 12 of the Unfair Contract Terms Act, 1977) the undertakings implied by sections 13,14,15, of the Sale of Goods Act, 1979 and are
not excluded and the Customer's statutory rights are not affected. The Company does not exclude or restrict liability for death or personal injury resulting from its own negligence. The Company does not exclude any liability which it may incur under the Consumer Protection Act, 1987 for damage as defined in Section 5 of the Act.
RETENTION OF TITLE AND RISK:
The risk in the goods shall pass to the Customer on delivery.
Title to the goods shall remain vested in the Company after delivery until payment of all sums (whether arising out of this or any other contract) has been made in full to the Company. As long as title in the goods remains vested in the Company and the goods are in possession or under the control of the Customer, the following provisions will apply.
The Customer may (unless otherwise notified in writing by the Company) use, sell or otherwise deal with the goods in the ordinary course of business.
The Customer shall separately store and keep clearly identified the goods from other goods.
The Company may at any time on giving prior notice, enter the premises of Customer for the purpose of inspecting and identifying the goods and the Customer irrevocably authorised the Company to enter upon its premises for that purpose.
The Customer's powers above shall automatically cease if a receiver is appointed over any assets of the undertaking of the Customer or a winding up order is made against the Customer or the Customer goes into voluntary Liquidation (otherwise than for the purpose of reconstruction or amalgamation) or calls a meeting of, or makes any arrangement or composition with Creditors or commits any act of bankruptcy.
Upon determination of the Customer's powers above the Customer shall place the goods at the disposal of the Company, who shall be entitled to enter upon any premises of the Customer for the purpose of removing goods from the premises (including severance from realty where necessary)
If goods are returned or repossessed in accordance with the foregoing provisions the Company shall repay to the Customer any sums received from the Customer in part payment of the price of the goods up to a maximum amount equal to the current market value of the goods based on their condition at the time of return or repossession and after deducting all costs and expenses of the company in having the goods returned or repossessed and subject also to any right of set off the Company may have in respect of other sums owing by the Customer to the Company.
All in stock goods ordered prior to the cut off time of 4pm will be delivered via courier on a ‘Next Business Day Pre-12pm’ basis. We cannot be held liable for any circumstances that prevent our nominated carriers from delivering these goods, that are outside of our control, once the consignment has left the companies premises and been accepted on the carriers manifest.
Next day delivery refers to business days, Monday to Friday pre-12pm, any orders placed or received on Saturday or Sunday will not be serviced until the following Monday. Orders placed on a Friday may not arrive until 12pm on the following business day.
Customers can pay by one of below methods:
Methods of payment accepted:
- ⦁ Bank Transfer (BACS/Internet Banking):
- ⦁ FOR PAYMENTS IN GBP ACCOUNT NAME: INCELL WORLD UK LTD; ACCOUNT NO: 42309165 | BANK SORT CODE: 40-42- 08 | BIC: HBUK GB 4109E | IBAN: GB64 HBUK 404208 42309165
- ⦁ FOR PAYMENTS IN EURO ACCOUNT NAME: INCELL WORLD UK LTD; ACCOUNT NO: 84305353 | BANK SORT CODE: 40-12-76 | BIC: HBUK GB4B | IBAN: GB10 HBUK 401276 8430535
- ⦁ Debit Card
- ⦁ Credit card subject to a 2% additional transaction processing fee
We will allow 4 working days for the payment to be received in cleared funds after the due date. Any queries relating to your account need
to be raised ASAP to email@example.com and we will respond to these as they are received. We do not accept delay in payment caused by queried invoice entries, returns awaiting credit or cancelled orders. We do not recognize or accept internally raised debit notes. Failure to adhere to the above payment terms will result in your account being placed on hold.
CANCELLATION OF ORDERS:
The Company reserves the right to charge the Customer for all costs incurred on cancelled orders.
EXAMINATION OF GOODS:
Goods must be examined at the point of delivery and acceptance of the parcel/consignment.
The customer may cancel their trade/credit account at any time by writing to our Account Department or Account Manager. Individual orders may be cancelled prior to dispatch by telephoning or emailing our customer service team. We reserve the right to cancel any credit account without notice.
The Contract between the Company and the Customer for the supply of goods or services which includes these terms and conditions shall be governed and construed and shall take effect in accordance with the laws of England and Wales.