Return and Faulty Goods
Due to the amount of countries we supply and the vast amount of services we offer due to restructions on Hazadous goods we have created a SHIPPING TABLE for you to check to see a full list of countried, rates and services. Please click here to check the rates.
Getting your order to you correctly and on time is a top priority for us.
All orders made before 3PM Monday - Friday will be dispatched same day, most days we ship orders upto 4PM but cant guarantee orders after 3PM. if you have an urgent order placed after 3PM please get in touch with our team.
All shipping costs will be calculated for you at checkout - price depends on the method chosen, location, order value and if your order contains and hazadous items (such as batteries)
UK Next Working Day Delivery:
For Next Working Day Delivery we use DHL Parcel, DPD, FedEx (EU) and DX, but on occasion we will use Royal Mail's Special Delivery. Either service is only guaranteed for next working day delivery, meaning that delivery shouldn't be expected on a Saturday, Sunday or Bank Holiday.
If you require a guaranteed Saturday service, please ensure this is selected at the checkout
Change of Shipping Method:
Sometimes, at our discretion, we may upgrade your delivery if we believe it is a more suitable service for you.
Shipping Orders Containing Batteries:
If your order contains a battery, you will only be presented with the shipping methods that are able to carry batteries.