Privacy and Cookies
Visitors to our website
When someone visits this website we use a third party service called Google Analytics to collect standard, anonymous user data and internet log information to help us analyses the number of visitors who browse various parts of our website. We do this in order to help us make improvements to our service and to help make your future visits easier. We do not allow Google to access any personally identifiable information of our visitors. We also use some smaller third party tools in order to gather survey data to help us understand the needs of our users over time. This data is also gathered anonymously and your personal details are not passed on. Where we do have to gather your personal information, such as delivery and invoicing details you will be in control of inputting those details and you will always do so via a secure, encrypted page which keeps your information private. We do not disclose buyers' information to third parties unless required for order processing purposes.
When placing an order with us you will be asked whether you wish to receive our special offers and coupon codes via email. We use a third party in order to send these emails to you and we use the resulting statistics gathered via standard technologies in order to help us improve these emails for you. Once you have requested enrolment, you are free to use the unsubscribe links contained in each of these emails at any time. Alternatively you can email us directly via firstname.lastname@example.org and our team will manually remove you from this list on your behalf. People who place an order with us
For the purposes of processing your order and delivering your items, your personal information is gathered during the checkout process on the website or directly with our sales team if placing the order by telephone. This data is passed to our third party suppliers and couriers strictly in order for us to provide the service you have asked us to supply to you. These parties are acting as data processors and will only use your personal information in line with our instructions. Access to your personal information
Incellworld.com wishes to be as transparent as possible in terms of giving access to any personal information we may hold about you. Individuals can request, if we hold any information about them by submitting a ‘subject access request’ under the data protection act 1998.
If we do hold any information about you, we will:
- Provide a description of it
- Give a reason as to why we hold it
- Tell you who it could be disclosed to
- Provide you with a copy of the data in an intelligible form
To submit a ‘subject access request’, you can make a formal request in writing to the address provided below. If you agree, we will try to deal with your request directly with you by providing the information you need over the telephone. If we do hold your information you can ask us to correct any mistakes at this point or by a formal written response.
Right to be forgotten
You always have the option to request the removal of your data from our systems at any point by providing a written request to the address below. Incell World UK Ltd. is registered in England & Wales and is a UK Tax payer.